Please fill in the form on the day of your appointment & read our house rules & PPE charges.

New Client Registration & Covid-19 declaration
Phorest software (Our Beauty Software Company) will email you a reminder of your appointment and keep you informed about your booking/s. Are you happy for us to do so?

New House Rules and notes:

  • Please only book when you are absolutely sure you are able to make your appointment due to our limited availability for the next few months

  • Treatment must be booked under the same name as the customer who will be receiving treatment (unfortunately we will have to refuse customers booking on somebody else's behalf )

  • No mobile phones to be used in the spa

  • We have put a stringent cleaning procedure in place to ensure the safety of everyone, but you are entering at your own risk.

  • Our waiting area is now closed, kindly wait outside until we come and greet you and please ensure you are on time for your appointment.

  • All of therapists have been fully trained on new safety practices, and have passed all required certification.

  • We will be wearing full PPE where possible, however some treatments may not allow for us to wear gloves.

  • We are asking all customers to wear masks where possible and practical. If you do not have a mask we can provide one for £1.50​

  • There will be a £3 charge payable to cover the cost of disposable PPE for all treatments and £1.50 for waxing. If doing multiple treatments we will charge a maximum of £4.50

  • No food of drink allowed inside the practice, only water

  • We will be checking your temperature on arrival and asking you to wear shoe covers.

  • Covid health declarations will have to be filled out prior to every treatment/visit

  • Our spa is now appointment only. We cannot accept walk-ins.

The general data protection regulations (GDPR)

 

Terms and conditions

We want you to know exactly how our services work and why we need your details and medical history.  Please state that you have read and agreed to these terms before we are able to continue. 

You must accept the terms and conditions.

 

We always treat your personal details with the utmost care and will never share them with other companies for marketing purposes. 

 

Why we need to know your personal data

We need to know your personal data so we can provide you with the safest treatment, assess any concerns or allergies and ensure that you are offered the best possible treatment to give you the results you’re after without any complications.

 

How we collect your data

We do this in a number of ways including purchases, online bookings and telephone bookings.  We treat your data with the utmost care and take appropriate steps to protect it.

 

Why we retain your details

We retain your details as they are required for legal and regulatory purposes. 

 

What we do with it

All the personal date we hold about you will be processed by our staff and no third parties will have access to your data unless there is a legal obligation for us to provide them with this.

We take all reasonable steps to ensure your personal data is processed securely.

 

How long we keep it

We will generally keep your data for a number of years as instructed by our insurers/regulators.

 

Consent withdrawals

If you would like to withdraw consent at anytime please contact us via email, telephone or in person

Contact

180 Broadhurst Gardens

London

NW6 3AY

Nearest Tube/Rail - West Hampstead (2 min walk)

Pay & Display parking available close by

0203 441 1813

Enquiries only

Kalmaspa1@gmail.com

We will not be monitoring this email on Mondays. Please do not email about cancellations or refunds

Opening Times

Monday - Closed

Tuesday - Friday 11:00 - 20:00

Saturday - Sunday 10:00 - 20:00

10am and 8pm appointments are available by booking in advance at no extra cost and must be paid for upfront.

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